City Hall Training Program Final Session

Welcome back to the final City Hall training session. The general subject of this class is Business English. Click the link to read the syllabus.


We will conduct a number of role play games that require some negotiation skills. I’m certain that all of you have developed very good negotiation skills already in your professional career. Lets see of you can use those skills – in English – and learn one or two more strategies.

When negotiating, it might be useful to consider these four strategies:


A yield strategy means do not negotiate.  A person who yields accepts the first offer or assumes the price is fixed. Why yield? Don’t like conflict. Fear of breaking social rules. People who yield often assume other people are more powerful

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City Hall Training: Week 4

This is week 4 of the professional training program that helps municipal employees learn and improve English conversation skills.


We’re back from a long holiday, so it’s a good time to review our conversation class progress and future actions.